Technical Co-founder at CX start-up
Valencia, Comunidad Valenciana, Spain
Do you want to join a fast-growing startup that is shaping the future of customer service with innovation and technology?
Join a startup that helps businesses improve their customer service by uniting human talent and cutting-edge technology. They offer a range of solutions, such as chatbots, voice assistants, AI analytics, and more, that can enhance the efficiency, quality, and satisfaction of customer interactions. It's a company with a strong team of passionate CX professionals, but in need of a tech enthusiast who can take their vision to the next level.
As a late co-founder, you will have a stake in this CX boutique and a seat at the decision-making table. You will be responsible for defining the technical strategy, architecture, and roadmap their partnerships and (potentially) their own products. You will also manage the (future) technology team, and oversee the technical projects and development. You will work closely with the leadership team and stakeholders to align the technical vision with the business goals and customer needs.
As the most important requirement, you should have a strong entrepreneurial mindset and a willingness to take risks and learn from failures. You should be ready to roll up your sleeves and get your hands dirty with implementing tooling, testing, debugging, and troubleshooting. You should be comfortable with working in a fast-paced and dynamic environment where requirements and priorities may change frequently. You should also be able to mentor and coach other developers. You should be motivated by challenges and driven by results. You should have a growth mindset and a constant desire to learn new things. You should have a passion for customer service and technology and a desire to make a positive impact on the world.
If you think you are the right person for this role, please send us your resume and a cover letter explaining why you are the person we are looking for.
Please submit your CV and all the additional text/documents in English. We look forward to hearing from you soon!